Remote Support In Care Homes- Cwm Taf Morgannwg UHB

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This project uses mobile devices and video consulting to carry out remote real time face-time evaluations of a patient’s status by a therapy associate practitioner to an identified, qualified AHP (Allied Health Professional) in a hospital site. This increases AHP productivity and provides a better and more efficient service for the patient. This project started off as Pilot in 2015, was concluded but as a result of the C-19 pandemic has restarted and is using the Attend Anywhere Video Consulting platform.

Video Consulting
Health Board
  • Cwm Taf Morgannwg University Health Board
Start date
  • Lessons learnt
  • Outcomes

Proving the technology
Training staff
Changing the way people work

Reduction in cost per patient compared to domiciliary visit
Reduction in time taken to assess patient compared to domiciliary visit
Reduction in travel time for AHP and patient
Improved response time to referrals
Reduction in hospital admissions
Improved quality of service for patients and care homes
Speedier and more comprehensive triage process, therefore reducing length of patient episode (new to follow up ratios)
Comfort and convenience of home environment for patient, making for a more realistic picture of their issue
Timely access to professional advice
Increased capacity and productivity of AHPs enabling them to see other patients on waiting list in a more timely manner
Reduction in missed out patients’ appointments
Linking specialists to junior staff in the community enabling second opinions and clinical supervision at a reduced cost and increased speed