Florence - Type 2 Diabetes Self- Management

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This project linked clinicians and patients using Florence Simple Telehealth Messaging system. Patients were able to message to clinicians their blood sugar readings and obtain advice or treatment as necessary.

Health Board
  • Hywel Dda University Health Board
Start date
Completion date
  • Lessons learnt
  • Outcomes


Lack of engagement by Primary Care clinicians
Ongoing funding for Simple Telehealth services

Improved self management and empowerment of patients with Type 2 Diabetes as they were able to get an immediate response about their blood sugar levels and the treatment if necessary.  
Improved disease knowledge from accompanying eHealth coaching messages.