Florence - Anticoagulation Monitoring

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Step complete

This project used the Florence Simple Telehealth application to link patients and clinicians using a text messaging service. The clinicians were able to send out reminders and the patients were able to send data/ readings back to the clinicians.

Health Board
  • Hywel Dda University Health Board
Start date
Completion date
  • Lessons learnt
  • Outcomes


Service ceased due to introduction of Dawn Technology in HDUHB - Simple Telehealth not compatible

Improved self management and empowerment of patients as they were able to get an immediate response about any warfarin dose changes and change their own doses of warfarin accordingly.  
Time saved by both patient and health services on blood testing and telephone calls and awaiting dose changes by letter from hospital. 
Improved disease knowledge from accompanying eHealth coaching messages.