Education For Patients- Hywel Dda UHB
Technology was used to providing self-management skills to patients unable to get to local venues e.g. Working people and housebound. The project involved getting peoples phone numbers to remind to get them to attend appointments with the aim to reduce the Did Not Attend (DNA) rate. The technology used was Florence Simple Telehealth (https://www.getflorence.co.uk/). the project commenced as a Pilot in November 2015 and concluded at the end of 2016.
- Lessons learnt
Identification of technical service providers
Challenge of older population not having mobile phones
Increased number of people completing Self-Management Course