Care Homes And Ambulances

Step complete
Step complete
Step complete

This project linked Carehomes and Ambulances using Video Consulting.
The project was a Pilot with the aim of preventing unnecessary A&E admissions of elderly residents. It provided medical support for Carehome nursing staff.
It involved 15 Carehomes in Bridgend, Neath, Port Talbot and Swansea together with 10 Ambulances.

Video Consulting
Health Board
  • Swansea Bay University Health Board
  • Wales Ambulance Service Trust
Start date
Completion date
  • Updates
  • Lessons learnt
  • Outcomes
  • Outputs


Wi-Fi enabling 5 care homes and providing devices for video conference (Cisco Jabber at that time)
Providing iPads to WAST (4G enabled) running Cisco Jabber software
Access to Cisco Jabber in the GP Out Of Hours Setting


Pilot lost steam due to the project manager being moved to another project  and concluded.

The pilot proved that the technology would work but essentially it didn’t go anywhere due to people and processes and we ceased the pilot.
There is an opportunity in this current climate with Attend Anywhere to revisit this. It would need appropriate resourcing to work through.

Every 2 prevented unnecessary admissions paid for an iPad.  When the project was still under management there were many prevented unnecessary admissions.